Telstra Customer Service Representative – Work from Home! Job at TSA Group – Australia

Company Description

We are currently looking for customer service consultants to join our Telstra Customer Service Inbound Team.

Telstra, is an Australian telecommunications company which builds and operates telecommunications networks and markets voice, mobile, internet access, pay television and other products and services.

Job Description

At TSA, not only are we customer inspired, but we are also about making you feel valued and appreciated. Here are a few work perks we have put in place to help motivate our team:

Work from home position

We promote our leaders from within – our engaging and dedicated management team started on the phones!

5 weeks of full paid training

End of years parties to celebrate your hard work

Discount at gyms and on healthcare plans

You chose your pay day through the earned app!

Here’s what makes you tick….

You describe yourself as – someone who can talk to people from all walks of life and have a genuine desire to help people. No call centre experience needed.

What will a normal day look like?

You will engage customers, build rapport and provide outstanding customer service solutions. You will also be required to:

Navigate through multiple systems whilst maintaining customer engagement on the phone

Answer incoming calls

Confidently handle technology faults, complaints and trouble-shooting issues

Work towards achievable service targets

Provide class leading customer experiences

You will be handling customer’s sensitive information so this role is subject to a police clearance and background checks.

In response to mandated government guidelines, applicants must be fully vaccinated by day of commencement.

Additional Information

Want to know more? Check out our social media pages:
Website: https://tsagroup.com.au/

Instagram: tsa_group_

LinkedIn: https://www.linkedin.com/company/tsa-group-australia/

About the Company

Company: TSA Group –

Company Location:  Australia

Estimated Salary:

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About TSA Group -