Receptionist Job at Maurice Blackburn Lawyers – Australia

We welcome fearless thinkers.

For over 100 years, Maurice Blackburn has stood up for those who need us most. With courage and compassion, we extend access to justice to countless Australians. We look beyond the immediate challenge to support people in moments that matter across their lives, and continually push for better solutions for our clients. We invest in and empower our people to stand up for what we believe in and go fearlessly forward together.

We work on real cases, achieving important and positive results in real people’s lives, which is why we are one of Australia’s most respected law firms. Maurice Blackburn, experience you can count on.

About the role

If you are interested in starting your career, ready to try something different, challenge yourself, and gain valuable experience in the legal sector to set yourself up for success in the future then this could be the role for you!

We have recently promoted our superstar receptionist at our Brisbane CBD Office and we are now looking for a replacement, the role is a full-time permanent position.

This role will suit a candidate with excellent customer service skills who has a strong ability to manage competing priorities and the capability to adapt to a quickly changing environment. You will be a driven and motivated individual who is eager to learn.

Key Responsibilities:
Answer all incoming calls and assist or transfer calls where appropriate;

Greet guests in the reception area and manage the switchboard;

Manage client expectations and provide accurate information within a timely manner;

Follow instructions to arrange opening and closing of files;

Produce file notes and basic legal correspondence;

Arrange and manage diaries and schedules;

Junior Legal Assistant duties (such as conflict searches, police searches, splitting files, preparing basic correspondence, photocopying for clients and opening new files);

General office duties including keeping brochures restocked, tidying the kitchen, ordering groceries and catering, opening mail and preparing mail for sending;

Maintaining spreadsheets and petty cash; and

Other administrative support as required.

Key Selection Criteria:
Previous receptionist experience;

Excellent verbal and written communication skills, including interpersonal skills;

Ability to multitask, prioritise and work under pressure;

Exceptional Attention to Detail;

Good problem-solving skills;

Excellent organisational and time management skills;

Ability to work as part of a hardworking team; and

An understanding of court processes and systems and/or previous experience working in a legal environment will be highly regarded.

Our People Commitment comes with the following benefits:
Ongoing coaching and career development opportunities delivered by our L&D team

22 Weeks Parental leave with your superannuation guaranteed and back-to-work transition policy

End of Year leave, 1 day first year, 3 days after 2 years

Comprehensive mental health framework, including wellbeing leave (up to 4 extra days per year) and a $299 reimbursement

A hybrid flex model with ergonomic reimbursements for your home set up

Salary Continuance & Life Insurance

17.5% Annual Leave Loading

… just to name a few. *T’s & C’s apply

Our shared values represent what we stand for and guide how we act, with Courage; Compassion; Collaboration; Fairness and Tenacity.

We offer you a safe, supportive and collaborative environment, backed by inclusive leaders and progressive people policies, where you can be your authentic self and thrive. Here we are committed to creating a diverse and inclusive culture, enriched by differences in ethnicity, gender, sexual orientation, gender identity, religion, age and family arrangements. We love that you have a life outside of work and we’re happy to support yours. Applications from First Nations People are encouraged.

Are you ready to join us on a journey to extend access to justice to more Australians, in an organisation and role in which every action you take makes a difference? Apply now.

Our Circle Back Initiative partnership means we’re committed to responding to every applicant.

About the Company

Company: Maurice Blackburn Lawyers –

Company Location:  Australia

Estimated Salary:

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About Maurice Blackburn Lawyers -