Patient Navigator – Ambulatory Care Network: Emergency Department – Day – Grant Funded Job at NewYork-Presbyterian Hospital – 4.2 Manhattan, NY


New York, New York

Day (United States of America)

Don’t Just Be an Advocate – Be an Ally for Patients

At NYP, Patient Navigators spend their days navigating a multitude of adventures: on the phone, on the floor, dashing across the Emergency Department (ED) and diving into the paperwork. They might be one of the first few people a patient sees and possibly the last person to smile and wave. But every minute, they’re always Putting Patients First. Now, you can make an impact.

Patient Navigator – Ambulatory Care Network: Emergency Department – Day – Grant Funded

Serve as a patient ally throughout the continuum of care. Coordinate the full breadth of the patient experience by ensuring that the patient is well educated and knowledgeable on navigating the healthcare system and has a comprehensive discharge plan once leaving the ED. Then, go a step beyond by providing non-clinical support to our patients by directing them to a primary, specialty doctor or the service(s) that they need. Tap into internal and/or community resources, like neighborhood clinics, to ensure that patients get the best clinical care and outcomes.

The schedule for this position is Monday – Friday – 9:00 AM – 5:00 PM

Preferred Criteria

Experience working as a patient navigator, preferably in a hospital setting

Bachelor’s Degree from an accredited college or university

Bilingual in English/Spanish

Proficient in Epic

Required Criteria

High School Diploma or GED

Proficient in Microsoft Office

Ability to manage high stress, chronically ill population with complicated psycho – social issues

Diverse and culturally sensitive customer service skills

Excellent oral and written communications skills

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.


#1 in New York, “America’s Best Hospitals 2021-2022.” – U.S.News & World Report

2021 “Employees’ Choice Awards: Best Places to Work” – Glassdoor

2021 ” Best Workplaces in Health Care & Biopharma” – Fortune

2020 “America’s Best Employers in New York State” – Forbes

2020 “Working Mother 100 Best Companies” – Working Mother

2020 “Best Companies for Multicultural Women” – Working Mother

2020 “Best Workplace for Men in Nursing” – American Association for Men in Nursing

Discover why we’re #1 in New York and a best employer at: nyp.org/careers

NewYork-Presbyterian Hospital is an equal opportunity employer.

About the Company

Company: NewYork-Presbyterian Hospital – 4.2

Company Location:  Manhattan, NY

Estimated Salary:

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About NewYork-Presbyterian Hospital - 4.2