Overview

Inventory Specialist Job at Thermo Fisher Scientific San Francisco, CA

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Location/Division Specific Information
Unity(tm) Lab Services is a business segment that supports the Customer Channels Group, which provides critical outsourced on-site services at customer locations.
This position is in Navato, CA.

Requires proof of Covid-19 vaccination.

Discover Impactful Work:

This position is passionate about service delivery excellence within Unity Lab Services! Specific activities relative to the job function could include the portfolio of services provided: order entry, order management, operating customer procurement systems, shipping/receiving, media/reagent preparation, and cell culture support operations.

A Day in the Life:

  • Reviewing, crafting, and sustaining company data log sheets
  • Follows well-defined procedures as outlined by Best Practices, SOPs & work instructions. Take direction from the Site Supervisor/Manager regarding daily duties.
  • Communicates with supervisor any customer issues or potential problems
  • Delivery of packages within stockrooms and laboratory environment
  • Ordering of stockroom supplies
  • Providing customer support to clients
  • Performing Area Audits of cross-functional areas within ULS
  • Work effectively with global cross-functional teams to analyze and resolve field failures on product
  • Performs other responsibilities to support the needs of the department as assigned by Supervisor.

Keys to Success:

Education:

  • High School Diploma or GED.

Experience:

Knowledge, Skills, Abilities:

  • 1 to 3 years preferred experience
  • Strong desire to serve the customer, and interpersonal skills to deal with different levels of personnel at the customer site.
  • Must deliver excellent customer service including always maintaining a professional appearance.
  • Operating skills to use handheld scanners and learn to enter data in various systems as needed.
  • Must be proficient with a computer and the Microsoft Office suite of software.
  • Show concern for the well-being & success of others.
  • Expanded tactical thinking that considers the impact on the broader organization..
  • Must be organized and detailed to prioritize own and others’ work and meet business efficiency metrics.
  • Listen to customer concerns, diffuse dissatisfaction, and quickly identify a course of action with first call resolution within established turnaround times.
  • Attend required training sessions
  • Participate in projects and perform all other duties as assigned
  • The ability to read, write and speak English
  • Displays a high level of confidentiality for both customers and Thermo Fisher
  • Must maintain Thermo Fisher Scientifics’ Four-I values
  • Experience in laboratory setting or services preferred; experience in GLP/GMP environment preferred
  • A proactive approach to problem-solving
  • Adapt to flexible and changing schedules on short notice
  • Ability to self-manage and operate independently
  • Strong time management and project management skills

Working Conditions:

  • Works primarily at customer locations, in an office environment including cubicles and in and around shipping/receiving docks, stock rooms, storage locations, and laboratory environments
  • Will work independently at customer location
  • Extensive walking throughout the site
  • May pass through areas where chemical-based allergens may be in use (such as penicillin, tetracycline, etc.)
  • Ability to lift, push and pull 30-50 pounds consistently; may be required to lift 50 lbs.
  • May be able to use material handling equipment such as push carts, hand trucks, and pallet jacks.
  • Depending on the area of the building, personal protective equipment may be worn, including lab coats, coveralls, hood, facemask, hairnets, and safety gloves.
  • Some areas require steel toe shoes, bump hats, and safety glasses

Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values – Integrity, Intensity, Innovation, and Involvement – working together to accelerate research, address complicated scientific challenges, drive technological innovation, and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds, and perspectives are valued.

Job Category

Supply Chain / Distribution

Thermo Fisher Scientific

is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

About the Company

Company: Thermo Fisher Scientific
Company Location:  San Francisco, CA
Estimated Salary:

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About Thermo Fisher Scientific