Customer Care Representative

Responsible for handling customer inquires via telephone, email, or online platform

• Provide timely response to customers in areas of product information, outpatient / inpatient services, claims, premium payment and policy termination
• Process customer instructions / request
• Troubleshoot and resolve customer complaint
• May reach out to customers whose policies have lapsed in an attempt to retain them

Recruitment Agencies: Our Talent team does not require any recruitment agency support.

Interested Candidates: Apply using the ‘Apply’ button. No emailed applications accepted. For general enquiries only, contact:

[email protected]

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.